At Elaran Hikes, we aim to provide a simple and transparent delivery process. Please review our shipping terms below:
1. Payment Method
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We currently do not accept electronic or online payment methods.
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All purchases are strictly processed via Cash on Delivery (COD) at the time of delivery.
2. Order Processing
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Orders are typically processed within 3 business days after confirmation.
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You will be notified once your order has been dispatched.
3. Delivery Timeline
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Standard delivery takes approximately 7–10 business days after dispatch.
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Delivery times may vary depending on location, courier availability, and external factors (e.g., weather, holidays).
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While we strive to deliver on time, Elaran Hikes is not responsible for delays caused by third-party courier services.
4. Delivery Conditions
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Customers must ensure that someone is available at the delivery address to pay and receive the order.
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Refusal to pay or accept the order at the time of delivery may result in cancellation and restrictions on future COD purchases.
5. Shipping Charges
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Any applicable shipping costs will be displayed during checkout before you confirm your order.
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From time to time, Elaran Hikes may offer promotional discounts such as free shipping.
6. Contact Us
For questions or assistance regarding returns and refunds, please contact us at:
📧 [email protected]