Terms and Conditions

Welcome to Elaran Hikes. By accessing or using our website, products, and services, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.


1. Products & Services

  • Elaran Hikes offers camping gear, travel luggage, fishing equipment, and related outdoor products.

  • We strive for accuracy in product descriptions, images, and pricing, but errors may occur. We reserve the right to correct such errors at any time without prior notice.


2. Orders & Payment

  • All orders are subject to acceptance and availability.

  • We do not accept electronic or online payments (such as credit/debit cards, UPI, wallets, or bank transfers).

  • All purchases are strictly processed via Cash on Delivery (COD) at the time of delivery.

  • Elaran Hikes reserves the right to cancel or refuse any order at our discretion.


3. Shipping & Delivery

  • Orders are processed within 3 business days after confirmation.

  • Standard delivery is completed within 7–10 business days after dispatch.

  • Delivery timelines may vary depending on your location, courier partner, or external factors such as holidays or weather.

  • Customers must ensure someone is available to receive and pay for COD deliveries.

  • For details, see our Shipping Policy.


4. Returns & Refunds

  • Returns are accepted within 3 business days of delivery, subject to the conditions outlined in our Returns Policy.

  • Refunds are processed only through online payment methods (such as bank transfer).

  • Approved refunds are typically processed within 24 hours after the return is confirmed.

  • For details, see our Returns & Refunds Policy.


5. User Responsibilities

When using our website or services, you agree not to:

  • Provide false, inaccurate, or misleading information.

  • Interfere with the security, functionality, or performance of our website.

  • Use our services for unlawful, fraudulent, or harmful purposes.


6. Intellectual Property

All content on our website—including text, images, product listings, and logos—is the property of Elaran Hikes and protected by copyright, trademark, and intellectual property laws. Unauthorized use is prohibited.


7. Limitation of Liability

To the fullest extent permitted by law, Elaran Hikes is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability is limited to the amount paid for the product in question.


8. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy. You may opt out of promotional communications or request deletion of your personal data at any time by contacting [email protected].


9. Changes to Terms

We may update these Terms & Conditions from time to time. Updates will be posted on this page with the new effective date. Continued use of our services constitutes acceptance of the revised terms.


10. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us at:

📧 [email protected]